Resetting Password

From the Reset Password dialog box, you can change the password of a user.

To reset a password

1. Open the Manage Users page.
2. Click the View link next to the username.
   The User Account page opens.
3. Click the Reset Password link.
   The Reset Password dialog box opens.
4. In the Password box, do one of the following:
   • Type the password.

     Note: A strong password must have a minimum of eight characters and must include at least  one uppercase letter, one lowercase letter, a number, and a special character such as @, #, $.

   • Click the Generate Password link.
   • A system generated password gets populated in the Password box.

     Note: To remove the contents in the Password box, click the Clear Password link.

5. Click one of the following:

• Save to save the information and close the dialog box.
• Cancel to disregard any changes and close the dialog box.

  Note: If Authentication Provider is enabled, this section is not available for Authentication Provider user. This section is available only for non-Authentication Provider users.

 

 

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